Information We Collect
Our Customer Service and Shipping Logistics teams are dedicated to getting your purchased items shipped to you as safely and efficiently as possible. Please make sure to read this shipping policy carefully to learn more about how and when your order will ship. If you can’t find the information you’re looking for, don’t forget we’re always here to help! Chat, call, or email us, and we’ll be in touch shortly. We are delighted to offer FREE curbside delivery (Monday through Friday, between 8am and 5pm) for all orders within the contiguous United States. Our FREE curbside delivery is defined as below:
- For parcel items, curbside delivery is defined as a no-signature required delivery to your mailbox, front door, or curbside.
- For freight items, curbside delivery is defined as a signature-required curbside delivery. Curbside delivery carriers will NOT carry your delivery up stairs or enter your home under any circumstances.
- Orders sent via UPS or FedEx Ground are delivered on average 3-7 business days after the order leaves the factory.
- Orders sent via a Freight Carrier are delivered on average 2-3 weeks after the order leaves the factory.
- Orders sent via a White Glove Service are delivered on average 4-6 weeks after the order leaves the factory.